Returns and claims

Returns

Products purchased at shop.misoui.com can be returned within 14 days after delivery without specified reason. We would be happy though to receive a feedback.

In order to start a process please contact us by email at hello(at)misoui.com 

Note that the items must be at same state as received and contain everything that was included in the original delivery. The address for returns is:

Misoui Jakub Kasperek

Sowińskiego 25/175,

01-105 Warsaw

 

Claims

 All the products come with two year warranty. In case you noticed any issue with your item please contact as by email at hello(at)misoui.com.

You will received an answer within 14 days. The products might be fixed or exchanged for new depending on the type od defect. 

 

 

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